Job Opportunities

Hello!

Your mission: Grow connection, spark collaboration, and help The Common thrive.

We’re looking for a passionate, people-oriented individual with a diverse skill set. You love meeting new people, building strong relationships, and fostering genuine connections. You’re eager to contribute to a thriving community while helping grow a local business.

You have experience in customer service, sales, marketing, or social media. You communicate effectively—both online (with solid writing, spelling, and grammar) and in person (thanks to your strong social skills). You’re ambitious and business-minded, yet humble enough to clean the washrooms before hosting an event if needed.

Your mission, should you choose to accept it, is to cultivate a highly connected, engaged, and inspired community of like-minded individuals. You’ll define success metrics, track engagement, monitor progress, and celebrate milestones together.

Is this you?

This is a part-time role that would ideally suit someone who already has work but wants to take on a few extra hours each week. It’s perfect for someone who needs a dedicated desk space and can be present at The Common during the working week, with flexibility around exact hours and availability.

We’re looking for a self-starter who’s results-driven, organised, and thrives on maintaining a routine. Your main motivation for taking this role would be to help build a community — and for the right person, there’s an opportunity to take the lead in building the business too.

If this sounds like you, we’d love to hear from you! 🙂

Key Responsibilities

1. Build & Engage the Community

• Design and manage a program of regular events and social activities to create an active and engaged community.

• Foster a welcoming, inclusive, and inspiring environment for members.

• Maintain a digital as well as physical presence through social media / Whatsapp 

• Help grow the community by an average of two new members per month.

2. Elevate Customer Experience

• Deliver an outstanding customer service experience.

• Run a quarterly customer satisfaction survey.

• Manage inquiries, assist members, and handle member relations.

• Maintain a clean, professional, and inviting workspace.

3. Drive Sales & Business Growth

• Respond to sales inquiries and generate new leads through all channels (Whatsapp, message, email and in person).

• Follow up on potential members.

• Contribute to business development efforts, helping take The Common to the next level.

4. Manage & Maintain the Space

• Ensure the workspace remains clean, organized, and functional.

• Perform light maintenance tasks, including cleaning work surfaces, floors, washrooms, and equipment.

• Handle filing and basic accounting duties as needed.

5. Amplify Our Voice & Brand

• Create content and manage social media channels / collaborate with the marketing manager to do so when in post.

• Engage with the online community and enhance The Common’s digital presence.

6. Leverage Technology

• Manage and update the website (WordPress).

• Utilize CRM tools (HubSpot) to keep systems synced and organized.

• Conduct a bi-monthly customer satisfaction survey and analyze member feedback for continuous improvement.

Skills & Qualifications

• Business background with a focus on customer service.

• Outgoing and friendly personality with strong relationship-building skills.

• Excellent verbal and written communication skills.

• Highly organized and able to juggle multiple projects efficiently.

• Experience in event planning, sponsorship, partnerships, or promotions.

• Familiarity with digital communication tools (Slack, Facebook, Twitter, LinkedIn, Mailchimp, Instagram).

• Willingness to roll up your sleeves and get things done.

• Understanding of startups, entrepreneurship, and business development.

• Technical proficiency (or willingness to learn) with platforms like WordPress, HubSpot, and survey tools.

Compensation

• Hourly Wage ($20-35/ hour) + Sales Commission (25-50% of new sales) + Desk (value $495/ month)

• Amazing network

• Great community vibes

Interested?

Send us an email (welcome@thecommon.io) with your resume attached. More importantly, tell us why you want to be part of The Common and how you envision growing this community.